I am having trouble logging into my account

We're sorry you are having trouble logging in!  

1. Are you sure you are logging in using the email address you used when you signed up for your Pixorial account?

2. Did you create your account using Google Connect or Facebook Connect? If so, you need to log into Pixorial using the Google or Facebook button, and enter your Google or Facebook password upon logging in. If you would like to set a Pixorial password so that you can also log in using our email/password login, please go to "Account," "Settings," and "Password."

3. Are you sure you are using the correct password? In order to retrieve your password for Pixorial.com, please use the Forgot Password link on the main login page. Once you submit, the email address will receive an email from Pixorial with a link that will allow you to reset your password.

4. Are you a Larsen Digital customer? You received a Pixorial.com password in your welcome email; however, if you cannot find that email or your password is not working, you may simply reset your password by following step #3 above.

If you continue to have problems logging in, please contact customer service and provide the name and email address associated with your Pixorial account.

Feedback and Knowledge Base